Optimalisasi Implementasi Sistem Penilaian Kinerja Elektronik (E-Kinerja) dalam Transformasi Manajemen Kinerja ASN

(Studi Kasus Badan Kepegawaian Daerah Kabupaten Sidoarjo)

Authors

  • Rodliyanto Rodliyanto Universitas Dr. Soetomo
  • Amirul Mustofah Universitas Dr. Soetomo
  • Eny Haryati Universitas Dr. Soetomo

DOI:

https://doi.org/10.62383/risoma.v3i6.1267

Keywords:

ASN Performance Management, Bureaucratic Reform, Digital Transformatio, e-Governmen, e-Kinerja

Abstract

This research analyses the optimisation of the electronic performance appraisal system (e-Kinerja) implementation within the context of the Civil Servant (ASN) performance management transformation at the Sidoarjo Regency Regional Civil Service Agency. The e-Kinerja system represents a digital innovation in ASN performance appraisal, developed in accordance with the Minister of State Apparatus Utilisation and Bureaucratic Reform Regulation Number 6 of 2022. This qualitative research, employing a case study approach, utilised purposive sampling for informant selection, with data gathered through participant observation and documentary analysis. Data analysis followed the Miles and Huberman model, encompassing data reduction, data display, and conclusion drawing. The research findings indicate that the e-Kinerja implementation faces challenges regarding system integration with the Personnel Information System (SIMPEG), synchronisation of personnel data, and equitable dissemination of information to all Civil Servants. Nevertheless, the system is proven to enhance accountability, transparency, and work productivity of Civil Servants through measurable daily reporting mechanisms and monthly targets. This study contributes theoretically to the literature on technology-based public sector performance management and practically through recommendations for developing a more integrated e-Government system. Policy implications include the necessity for accelerating the digitalisation of personnel services, strengthening the capacity of civil service human resources in digital literacy, and developing an information technology infrastructure that supports bureaucratic transformation towards a more efficient, accountable, and responsive.

 

Downloads

Download data is not yet available.

References

Apfelbaum, E., Apostolidis, T., Buschini, F., Kalampalikis, N., Bramel, D., Friend, R., Canguilhem, G., & Chateauraynaud, F. (n.d.). Roethlisberger, F. J., & Dickson, J. (1939): Management and the worker. Wiley and Sons.

Armstrong, M. P., & Densham, P. J. (1990). Database organization strategies for spatial decision support systems. International Journal of Geographical Information Systems, 4(1), 3–20. https://doi.org/10.1080/02693799008941525

Armstrong, M., & Taylor, S. (2023). Armstrong’s handbook of human resource management practice: A guide to the theory and practice of people management. Kogan Page Publishers.

Becker, G. S. (1982). Human capital—A theoretical and empirical analysis. In S. Masters (Ed.), Human capital (pp. 21–31).

Bellé, N., Cantarelli, P., & Belardinelli, P. (2018). Prospect theory goes public: Experimental evidence on cognitive biases in public policy and management decisions. Public Administration Review, 78(6), 828–840.

Bouckaert, G., & Halligan, J. (2007). Managing performance: International comparisons. Routledge.

Burke, L. M. (2016). Avoiding the “inexorable push toward homogenization” in school choice: Education savings accounts as hedges against institutional isomorphism. Journal of School Choice, 10(4), 560–578. https://doi.org/10.1080/15582159.2016.1238331

Cameron, K. S. (2011). Diagnosing and changing organizational culture: Based on the competing values framework. John Wiley & Sons.

Chen, Y.-C., Hu, L.-T., Tseng, K.-C., Juang, W.-J., & Chang, C.-K. (2019). Cross-boundary e-government systems: Determinants of performance. Government Information Quarterly, 36(3), 449–459.

Daft, R. L. (2015). Organization theory and design. Cengage Learning Canada Inc.

DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19(4), 9–30.

Durlak, J. A., & DuPre, E. P. (2008). Implementation matters: A review of research on the influence of implementation on program outcomes and the factors affecting implementation. American Journal of Community Psychology, 41(3), 327–350.

Dwimahendrawan, A., & Rohim, R. (2024). Digitalisasi pelayanan administrasi kependudukan dalam mewujudkan smart village. Jurnal Pengabdian Kepada Masyarakat Nusantara, 5(4), 5766–5774.

Gil-García, J. R., & Pardo, T. A. (2005). E-government success factors: Mapping practical tools to theoretical foundations. Government Information Quarterly, 22(2), 187–216.

Hatry, H. P. (2006). Performance measurement: Getting results. The Urban Institute.

Haywood, M. (1998). Managing virtual teams: Practical techniques for high-technology project managers.

Heeks, R. (2005). Implementing and managing eGovernment: An international text.

Janowski, T. (2015). Digital government evolution: From transformation to contextualization. Government Information Quarterly, 32(3), 221–236.

Janssen, M., & Van der Voort, H. (2020). Agile and adaptive governance in crisis response: Lessons from the COVID-19 pandemic. International Journal of Information Management, 55, 102180.

Klievink, B., Romijn, B.-J., Cunningham, S., & de Bruijn, H. (2017). Big data in the public sector: Uncertainties and readiness. Information Systems Frontiers, 19(2), 267–283.

Kotter, J. P. (2012). Leadership and leading change. Harvard Business Press.

Kraiger, K., Ford, J. K., & Salas, E. (1993). Application of cognitive, skill-based, and affective theories of learning outcomes to new methods of [judul tidak lengkap].

Lembong, R. C., Lukman, S., & Madjid, U. (2021). Efektivitas penerapan e-kinerja dalam meningkatkan kinerja aparatur sipil negara pada Badan Kepegawaian Daerah Provinsi Sulawesi Utara. Jurnal Ilmu Pemerintahan Suara Khatulistiwa, 6(2).

Locke, E. A., & Latham, G. P. (2019). The development of goal setting theory: A half century retrospective. Motivation Science, 5(2), 93–106.

Locke, L., Spirduso, W., & Silverman, S. (1987). Proposals that work. Sage.

Marcotte, E. (2011). Responsive web design. Editions Eyrolles.

Meijer, A., & Bekkers, V. (2015). A metatheory of e-government: Creating some order in a fragmented research field. Government Information Quarterly, 32(3), 237–245.

Mergel, I., Edelmann, N., & Haug, N. (2019). Defining digital transformation: Results from expert interviews. Government Information Quarterly, 36(4), 101385.

Miles, M. B., Huberman, A. M., & Saldaña, J. (2014). Qualitative data analysis: A methods sourcebook. Sage Publications.

Morris, M. G., & Venkatesh, V. (2000). Age differences in technology adoption decisions: Implications for a changing work force. Personnel Psychology, 53(2), 375–403.

Moynihan, D. P., Fernandez, S., Kim, S., LeRoux, K. M., Piotrowski, S. J., Wright, B. E., & Yang, K. (2011). Performance regimes amidst governance complexity. Journal of Public Administration Research and Theory, 21(suppl 1), i141–i155.

Panagiotopoulos, P., Klievink, B., & Cordella, A. (2019). Public value creation in digital government. Government Information Quarterly, 36(4), 101421.

Perry, J. L., & Wise, L. R. (1990). The motivational bases of public service. Public Administration Review, 367–373.

Pollitt, C. (2018). Performance management 40 years on: A review. Some key decisions and consequences. Public Money & Management, 38(3), 167–174.

Raible, S. E. (2025). Blooming social impact: Growing Appalachian Botanical Company’s resource partnerships in a rural ecosystem. CASE Journal, 21(1), 31–55. https://doi.org/10.1108/TCJ-08-2023-0180

Robbins, S. P., & Judge, T. A. (2007). Organizational behavior. Pearson Education.

Rodríguez Bolívar, M. P., Bwalya, K. J., & Reddick, C. G. (n.d.). Governance models for creating public value in open data initiatives.

Rogers, A. T. (2016). Human behavior in the social environment: Perspectives on development, the life course, and macro contexts. Taylor & Francis. https://doi.org/10.4324/9781315515571

Rohim, A., & Sasongko, Z. P. (n.d.). Organizational restructuring, leadership, and employee performance in Mayangan sub-district, Probolinggo, Indonesia.

Rohim, R., & Gunawan, D. R. (2019). Pengaruh restrukturisasi organisasi, budaya organisasi, dan gaya kepemimpinan terhadap kinerja pegawai di Kantor Kecamatan Mayangan Kota Probolinggo. Majalah Ilmiah DIAN ILMU, 18(2), 35–51. https://doi.org/10.37849/midi.v18i2.114

Rulinawaty, D. (2023). Kompleksitas dan dinamika birokrasi di Indonesia (1st ed., p. 165). CV Literakata Karya Indonesia.

Saleh, M. A. (2022). Efektivitas penggunaan aplikasi e-Kinerja dalam meningkatkan disiplin dan kinerja pegawai. Institut Pemerintahan Dalam Negeri (IPDN).

Savira, A. (2019). Efektivitas penerapan e-Kinerja dalam meningkatkan kinerja pegawai Kantor Regional II Badan Kepegawaian Negara Surabaya. Universitas Brawijaya.

Scholl, H. J., & Klischewski, R. (2007). E-government integration and interoperability: Framing the research agenda. International Journal of Public Administration, 30(8–9), 889–920.

Sukarman, S., & Rohim, R. (2022). Pengaruh akuntabilitas dan transparansi pemerintah desa terhadap partisipasi masyarakat dalam pembangunan infrastruktur. Majalah Ilmiah Cahaya Ilmu, 4(1), 27–40.

Tangkilisan, H. N. S. (2005). Manajemen publik. Grasindo.

Themistocleous, M., Irani, Z., & Love, P. E. D. (2004). Evaluating the integration of supply chain information systems: A case study. European Journal of Operational Research, 159(2), 393–405.

Twizeyimana, J. D., & Andersson, A. (2019). The public value of e-Government: A literature review. Government Information Quarterly, 36(2), 167–178.

Van Dooren, W., Bouckaert, G., & Halligan, J. (2015). Performance management in the public sector. Routledge.

Venkatesh, V., & Davis, F. D. (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management Science, 46(2), 186–204.

Walker, R. M., Andrews, R., Boyne, G. A., Meier, K. J., & O’Toole Jr, L. J. (2010). Wake-up call: Strategic management, network alarms, and performance. Public Administration Review, 70(5), 731–741.

Wickström, G., & Bendix, T. (2000). The “Hawthorne effect”—What did the original Hawthorne studies actually show? Scandinavian Journal of Work, Environment & Health, 363–367.

Wirtz, B. W., Weyerer, J. C., & Geyer, C. (2019). Artificial intelligence and the public sector—Applications and challenges. International Journal of Public Administration, 42(7), 596–615.

Downloads

Published

2025-11-06

How to Cite

Rodliyanto Rodliyanto, Amirul Mustofah, & Eny Haryati. (2025). Optimalisasi Implementasi Sistem Penilaian Kinerja Elektronik (E-Kinerja) dalam Transformasi Manajemen Kinerja ASN: (Studi Kasus Badan Kepegawaian Daerah Kabupaten Sidoarjo). RISOMA : Jurnal Riset Sosial Humaniora Dan Pendidikan, 3(6), 138–157. https://doi.org/10.62383/risoma.v3i6.1267

Most read articles by the same author(s)