Pola Komunikasi Organisasi di Kehumasan Pusat Survei Geologi Kota Bandung

Deden Syukron Mubarok; Ridma Meltareza

doi:10.62383/konsensus.v2i6.1405

Authors

Deden Syukron Mubarok Universitas Indonesia Membangun Bandung
Ridma Meltareza Universitas Indonesia Membangun Bandung

DOI:

https://doi.org/10.62383/konsensus.v2i6.1405

Keywords:

Communication, Communication Patterns, Geological Survey Center, Organizational Communication, Public Relations

Abstract

The limited number of studies examining organizational communication patterns within technical government institutions a research gap, particularly in understanding how communication mechanisms are implemented by public relations units in technical based governmental organizations. This research aims to identify the communication patterns applied by the Public Relations Unit of the Geological Survey Center (PSG) in Bandung, as well as the supporting factors and challenges encountered in its implementations. The study employs a qualitative descriptive approach wih data collected through interviews, observations, and literature review. The findings reveal that the organizational communication pattern operates in multiple directions using both formal communication channels, such as official letters and scheduled meetings through the Nadine system, and informal channels, including face-to-face interactions and digital messaging through WhatsApp. Supporting factors in the communication process include leadership support, a well-defined organizational structure, a collaborative work culture, and the availability of adequate communication facilities and media. However, several constraints remain, including technical and non-tehcnical challenges such as varying work priorities, inconsistents responses times, and unstable network connectivity during field activities.

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